Case Study: Optimising Shift Allocation

Case Study: Optimising Shift Allocation

Client

A large EU-based chemical company.

Problem

Team leads at the company faced significant challenges in managing monthly resource shift allocations. They struggled to balance employee skill sets, holiday requests, non-availability, and stringent work council constraints. Meeting operational requirements while maximising employee job preferences was especially difficult during high-demand periods like summer.

How We Helped

We developed a custom solution using our advanced decision-making technology to tackle these challenges. Our system handled complex constraints effortlessly, featuring dynamic constraint management that adjusted in real-time. With a user-friendly interface, data input and inspection became straightforward. Automated scheduling eliminated manual effort and reduced errors, while real-time adjustments allowed quick responses to last-minute changes, such as unexpected sick leaves. Our optimisation technology not only created feasible work schedules instantly but also maximised employee satisfaction.

Impact

Our solution improved employee wellbeing as well as the company’s finances. Efficiency increased dramatically, reducing the time spent on shift allocation by 80%—from 20 hours per month to just 4 hours. Employee satisfaction improved by over 30%, thanks to optimised job allocations and fair, transparent scheduling. The enhanced system flexibility eliminated scheduling conflicts wherever possible and automatically reported any infeasibilities due to insufficient manpower. Compliance with work council regulations was maintained. The resulting boost in productivity and reduction in overtime costs (>25%), saved the company over €1 million annually.